Can I cancel my live poultry order after I place it?

Yes, you certainly can. Simply send us an email at Service@eFowl.com, and we will cancel the order. Please note, we cannot cancel an order within 1 week of the scheduled hatch and shipment date.

If you cancel your order, we will refund you by crediting the original card you used to pay. Normally, we will refund your payment in full. However, if you have placed and order, and we have sent you your shipping date, and the shipping date is within our stated availability time frame, we will only refund 90% of your total order cost. Thus, there is a 10% fee for canceling an order when we have your order ready to ship. We will ONLY charge this fee if we have sent you your shipping date AND the shipping date is within our stated shipping time frame (visible on every product page).

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